Privacy Policy

1. Information We Collect

When you visit our store or make a purchase, we collect limited information necessary to fulfill your digital order and prevent fraud. This includes:

• Contact Information: Your email address for order receipts and digital key delivery.
• Fulfillment Data: Custom field inputs such as in-game usernames, Player UIDs, and regional tags required to process your top-ups.
• Security Data: Your IP address, browser footprint, and purchase timestamps to protect against fraudulent transactions.

2. Payment Processing

We do not see or store your credit card details. All fiat payments are securely processed through trusted third-party gateways (such as Whop). Cryptocurrency transactions are processed transparently on the blockchain via our designated crypto gateways. We only receive confirmation that a payment has cleared so we can dispatch your digital goods.

3. How We Use Your Data

Your information is used strictly for the following purposes:

• Automated delivery of digital keys through our store.
• Manual or automated fulfillment of game currency top-ups.
• Providing customer support and investigating replacement claims.
• Submitting delivery logs to payment processors strictly in the event of a payment dispute or chargeback attempt.

4. Data Sharing

Ordexa respects your privacy. We do not sell, rent, or trade your personal information to marketing agencies or third parties. Your data is only shared with our immediate service providers (our hosting, email and payment providers) strictly to facilitate your transaction.